How Do Restoration Companies Work?

Whether it is a fire, burst pipes, or a natural disaster that damaged your home, it can be one of the most stressful and overwhelming events you ever experience. How are you going to take care of the mess? Is it possible to salvage anything? This is where a restoration company comes in. They are typically the first to arrive after a home disaster. The job of a restoration company is to clean up the mess and preserve and protect the home and everything you love in it so that further damage doesn’t occur.

How do restoration companies work?

As a homeowner, one of the first calls you should make immediately following a disaster is to your insurance company. The insurance company will typically provide you with a list of reputable, fully licensed, and insured home restoration services that will quickly remove the water or other contamination from your home. As a home insurance policyholder, you are entitled to hire whatever restoration service is needed, be it water damage contractors or fire damage restoration contractors.

When the restoration company arrives, you’ll walk through the home together and discuss the areas that need cleaning and restoration. Once a thorough assessment is complete, the restoration contractor provides an estimate or contract for their services. A reputable restoration company will present you with a timeline of the restoration process.

The repair contract is between you, the homeowner, and the restoration contractor, not the insurance company. The restoration company works for you! Just be sure to choose a restoration company as soon as possible after the disaster. If you don’t, you might be responsible for the consequences and liability for injury, damage, or other actions.

What is a restoration contractor and what will they do for my house?

Typically restoration companies have water damage contractors, fire damage restoration contractors, and often mold remediation contractors employed at their firm. Restoration contractors should be licensed and insured. Ideally, they should be certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification). The IICRC is a non-profit organization that has established globally recognized industry standards and reference guides for such areas as professional carpet, upholstery and fabric cleaning, water restoration, and mold remediation. Restoration contractors and trained service technicians do all sorts of things to get your home back to normal. Basically, you won’t have to lift a finger!

For example, water restoration contractors extract water, dry floors, remove furniture and wet building materials, and dry your belongings, too. They even have air scrubbers to remove any contaminants.

Fire damage restoration contractors remove all items that are completely damaged—including carpeting. They board up missing windows and secure damaged roofs with tarps. And of course, they take care of the smoky odors by cleaning the duct systems and use high-grade sanitizer and deodorizer to leave your home smelling clean and fresh.

What’s the difference between renovation vs restoration?

Renovation and restoration have similar implications. Both essentially spruce up, fix up, and repair items in the home. Renovation applies to an overhaul or reconstruction. Home improvements such as installing new windows, repairing a roof, or rebuilding a wall fall into this category. It’s important to note that restoration companies don’t do construction projects or home improvement unless they are licensed to do so.

Restoration is all about recovery—as in rescuing, refurbishing, and sprucing up salvageable things like flooring, carpet, furniture, and personal belongings after a disaster. Excess water from a burst pipe, flooding from a natural disaster, or water from extinguishing a house fire can leave a huge mess behind. The goal of a restoration company is to ensure your living spaces are brought back to the pre-loss condition.

When to call a water restoration company

It’s shocking how much mess water can make. Despite all your efforts to dry the floors and surfaces of your home, water can seep into places in the home you can’t see. Even “clean” water exposed to surfaces from a leaky pipe under the sink can initiate mold growth in as little as 24 to 48 hours. Mold can trigger coughing, wheezing, skin rash, sneezing, watery eyes, and other agonizing symptoms.

When you search for “home restoration contractors near me”, you’ll be met with a lot of companies to choose from. Be sure to do your due diligence to find a company you can trust. Choose a restoration company that has years of proven experience and is an IICRC certified firm. As previously mentioned, restoration companies with the IICRC stamp of approval are specifically trained to restore your property as much as possible safely. In addition, this means the company is insured, maintains a written customer complaint policy with follow-up on complaints, and provides education, training, and certification for their technicians. Consider working with a restoration company who is IICRC to utilize the most advanced techniques to restore your home to a clean, safe and comfortable place to live again.

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